![]() After this, the postal worker enters the property to deliver the mail.Then, the courier retrieves a key to the property stored inside the box.Upon delivery, the courier will open the box using a master key.USPS key keepers work in four simple steps: ![]() Instead, they must contact their local USPS growth manager to schedule a key keeper lock installation. Developers and contractors are not allowed to install locks themselves. It should be visible to USPS workers - they shouldn’t have to hunt for the box.įor a USPS key keeper to work, it must be equipped with a master lock provided by the U.S. You should install a USPS key keeper box near your front entrance. Learn how to manage delivery PINs using the ButterflyMX video intercom: So, key keepers are installed at the entrance of buildings and mail rooms so mail carriers can gain entry. However, many properties restrict access to prevent unauthorized people from entering. Multifamily and commercial buildings are fitted with mailboxes for tenants - similar to post office lockboxes. In addition to the aforementioned questions, you’ll learn of a better, more effective alternative.Ī key keeper is a small metal box that stores keys for USPS couriers to access a building or mail room. Similar to a key locker, key keepers maintain property security while allowing convenient access for postal workers.īut what is a key keeper, how are they used, and why are they necessary? Well, this blog will cover everything you need to know about USPS key keepers. And click here to stream Channel 9 Eyewitness News live.The United States Postal Service needs an easy way to access multifamily and commercial properties to deliver mail successfully. USPS has also put more controls in place for ordering new arrow keys, restricting it to a limited number of employees nationwide and has several layers of approval before those orders can be placed.Ĭlick here to download our free news, weather and smart TV apps. Read: Arbitrator sides with Postal Police union on patrol debate amid arrow key attacks USPS pushed back on the audit, pointing out to replace over 9-million arrow keys with the electronic modified version would cost over $2.6-billion in hardware alone. It also found those who solely work mail theft cases are not required to complete any specialized training about mail theft. The audit also found the Postal Inspection Service, which investigates mail theft and carrier attacks, is facing staffing shortages. Read: 9 Investigates ongoing problem of attacks on mail carriers for universal mail key The number of attacks this year is on pace to more than double last year’s totals. It’s not just leading to mail theft, though that’s happening in staggering numbers with more than 25,000 high-volume thefts in the first half of this year, but it’s putting a target on letter carriers. Of that, a vast majority - 140 - were not listed in the Postal Inspection Service’s own report tracking missing keys. The Office of Inspector General found in a sampling of five states, including Florida, where there should have been a total of 550 arrow keys in service, nearly a third - 155 - were missing. Read: Suspect wanted after universal mail keys stolen from postal workers in 2 Central Florida counties We told you about the plan to replace thousands of blue collection boxes around the country with more secure versions, and creating enhanced security around the keys that open them, known as arrow keys but the auditor’s report found USPS doesn’t have timelines or milestones in place to actually implement those changes. ▶ WATCH CHANNEL 9 EYEWITNESS NEWSĩ Investigates has been covering this issue for the last year, and looked into what auditors say needs to change now to protect your mail and the people who deliver it. A new Office of Inspector General report found, despite being on notice for at least three years about the rise in mail theft and mail carrier attacks, the United States Postal Service has failed to act on its own initiatives to stop it.
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